How the car donation process works
Start with the 2-minute donation form or a quick call
Begin by completing AutoLift LA's short online donation form or by calling Heritage for the Blind directly. You will share basic details about the vehicle, such as the year, make, model, location, running condition, and whether you have the title. Donors across Greater Los Angeles can start from home, work, an apartment garage, a repair shop, or another accessible location. You do not need to know the vehicle's final value before starting. The goal of this first step is simply to confirm the vehicle information and open your donation record with Heritage for the Blind, EIN 58-2164446.
A coordinator calls back within 1-2 business hours
After your form is submitted, a donation coordinator typically calls back within 1-2 business hours during normal business times. The coordinator confirms your contact information, reviews the vehicle location, answers questions, and helps choose a pickup window that works for you. Whether the vehicle is in Downtown LA, Westwood, Burbank, Inglewood, East LA, or a nearby suburb, the coordinator will help route a licensed towing provider to your area. This is also the best time to mention access details, such as gated parking, low-clearance garages, non-running condition, missing keys, or where the tow driver should meet you.
A licensed tow truck picks up your vehicle for free
In most Greater Los Angeles metro areas, pickup can often be scheduled for the same day or the next business day, depending on availability, traffic, and vehicle access. The tow is free to you. When the licensed tow truck arrives, you will sign the title over at pickup and remove your personal belongings, license plates if needed, and any documents you want to keep. The driver will load the car, truck, van, SUV, motorcycle, or other accepted vehicle from the agreed location. You do not pay towing, handling, or pickup fees at any point in the donation process.
Your vehicle is moved to auction or a parts reseller
Once the vehicle is picked up, it is transported for the next stage of processing. Depending on its age, mileage, condition, and market demand, it may be sent to an auction or to a parts reseller. This step helps determine the vehicle's sale amount. Donors do not need to attend the sale, negotiate with buyers, advertise the vehicle, or arrange repairs. AutoLift LA and Heritage for the Blind keep the process moving behind the scenes so your donated vehicle can be converted into proceeds for the charitable mission as efficiently as possible.
Sale proceeds support Heritage for the Blind services
After the vehicle sells, the proceeds go to Heritage for the Blind, a recognized 501(c)(3) nonprofit organization, EIN 58-2164446. Heritage for the Blind uses vehicle donation proceeds to help support services and resources for people who are blind or visually impaired. Heritage also connects eligible individuals with information about benefit programs such as SSI, LIHEAP, Medicare Extra Help, Section 8, and related assistance. If you or someone you know wants to explore benefit eligibility, you can visit nhftb.org/finder for helpful screening information and next steps.
Your tax receipt is mailed after the vehicle sells
Your tax documentation is mailed after the vehicle is sold and the donation is processed. If the vehicle sells for more than $500, Heritage for the Blind sends IRS Form 1098-C. If the vehicle sells for $500 or under, you receive a written acknowledgment instead. The full process, from donation start to mailed tax receipt, typically takes about 2-6 weeks, depending on pickup timing, sale processing, and mail delivery. Keep your receipt with your tax records and consult a qualified tax professional if you have questions about claiming a charitable deduction.
Key facts about car donation
Donation pickup is free across many Greater Los Angeles neighborhoods, suburbs, and surrounding metro communities.
A coordinator usually calls back within 1-2 business hours after your online form is received.
Same-day or next-business-day pickup is available in most metro areas when scheduling and access allow.
You sign the vehicle title over at pickup, then the tow provider removes the vehicle.
Receipts are mailed after sale: Form 1098-C over $500, written acknowledgment for $500 or under.
There is no cost to the donor for towing, pickup coordination, or donation processing.